Shipping policy
Shipping Policy
VOTIVE
At VOTIVE, each piece is carefully prepared and packaged before dispatch to ensure it arrives beautifully presented.
Order Processing
Orders are typically processed within 1–3 business days.
During periods of high demand or new collection launches, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
UK Shipping
We offer tracked shipping within the United Kingdom.
Estimated delivery time:
1–3 working days after dispatch
Shipping costs are calculated at checkout.
International Shipping
We ship internationally to selected destinations.
Delivery times vary depending on location but typically take 5–10 working days after dispatch.
International orders may be subject to customs duties, import taxes, or local fees, which are the responsibility of the customer.
Shipping Delays
While we do our best to ensure timely delivery, VOTIVE is not responsible for delays caused by:
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Courier service disruptions
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Customs processing
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Weather or external events outside our control
Incorrect Addresses
Please ensure that your shipping address is correct at checkout.
VOTIVE cannot be held responsible for orders shipped to incorrectly entered addresses.
Lost or Missing Parcels
If your parcel has not arrived within the expected delivery window, please contact us at:
hello@shopvotive.com
We will work with the courier to investigate and assist in resolving the issue.
Contact
For any shipping enquiries, please contact:
hello@shopvotive.com